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Updated: 26 March 2024

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR USING THIS PROGRAMME, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU SHOULD NOT PARTICIPATE IN THIS PROGRAMME.

These Terms and Conditions apply to your access to, and participation in, the Starbucks Rewards programme which in Republic of Ireland is operated by Atercin Liffey U.L.C or its affiliated companies (collectively, “Starbucks”) (“Starbucks Rewards”). These Terms and Conditions do not alter in any way the terms or conditions of any other agreement you may have with Starbucks for products, services or otherwise. Starbucks reserves the right to change, modify and/or eliminate Starbucks Rewards and/or these Terms and Conditions or any policy, FAQ, or guideline pertaining to Starbucks Rewards at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.starbucks.ie and you waive any right you may have to receive specific notice of such changes or modifications. Your continued participation in Starbucks Rewards will confirm your acceptance of such changes or modifications; therefore, you should review these Terms and Conditions and applicable policies frequently to understand the terms and conditions that apply to Starbucks Rewards. If you do not agree to the amended terms, you must stop participating in Starbucks Rewards.

This programme is not targeted towards, nor intended for use by, anyone under the age of 18. Please read the Privacy Policy carefully to understand how Starbucks collects, uses and discloses information about its customers.

 

PROGRAMME OVERVIEW

Starbucks Rewards is one way in which Starbucks endeavours to reward and thank loyal customers for patronising Starbucks’ business in participating countries. To enrol in Starbucks Rewards and receive programme benefits, you will first need to create an account at www.starbucks.ie and then activate and register at least one Starbucks Card to your account. “Activation” means that the Starbucks Card has a minimum of €5 loaded onto it. Starbucks Cards may be activated at participating Starbucks stores. You can register any activated Starbucks Card to your account at www.starbucks.ie/account/cards. Personal information which you provide to us for purposes of creating an account and registering your Starbucks Card will be held pursuant to Starbucks Privacy Policy and may be processed by Starbucks in the United States of America. Information on Starbucks data protection practices and Starbucks Privacy Policy is available on this website.

Subject to the terms and conditions herein, Starbucks Cards (including digital Starbucks Cards where applicable) can be activated and registered enabling them to be used as part of the Starbucks Rewards programme. As set out below.
 

  1. You can use a Starbucks Card registered to your Starbucks account to earn Stars for the gross value of each transaction at a participating Starbucks store.
  2. You will receive three (3) Stars for each €1 spent in participating Starbucks stores using your registered Starbucks Card
  3. Stars will be calculated and awarded to two decimal places (“Stardust”) to ensure that the full value of your transaction is recognized and credited to your Starbucks Rewards account.
  4. There is no upper limit on the number of Stars that you can accrue. However, Starbucks reserves the right in its absolute discretion to impose a cap on Star accrual should it deem it necessary.
  5. You can view your full and current Star balance to two decimal places by logging into your Starbucks account at starbucks.ie.
  6. Each Star has an individual expiration date of two (2) years from the date awarded to your Starbucks account. If a Star is not exchanged for a designated programme benefit within two (2) years of its award, the Star will automatically expire and will be deducted from your account on the date of expiration.
  7. Where you redeem a Star(s) as part of a programme benefit, Starbucks will automatically redeem and deduct such Star(s) from your Starbucks account by using the Star(s) with the shortest period left until expiration first.
  8. Starbucks reserves the right at any time to adjust your Star balance where it has reason to suspect fraudulent activity.
     

*UK and Republic of Ireland members will be able to earn Stars (at the rate in their country of residency) in participating Starbucks stores in the UK, Republic of Ireland, USA, Canada, Australia and Mexico. However, UK and Republic of Ireland members will only be able to redeem Stars in participating stores in the UK or Republic of Ireland.]
Unfortunately, not all stores have the ability to honour Rewards at this time. Please use the store locator using the ‘accepts Starbucks Card’ filter to find a location(s) nearest to you that can redeem Starbucks Rewards.

To enrol in Starbucks Rewards and begin accumulating Stars, you will need:

i. a physical Starbucks Card, which may be purchased at participating Starbucks stores. You will need to activate your new card by loading a minimum of €5. In order to register your card, and to protect the balance in case your card is lost, stolen or destroyed, you will need to visit www.starbucks.ie/account/card. Follow the prompts to create an account and register at least one (1) physical Starbucks Card.

Starbucks Cards may include: physical Starbucks branded plastic cards that are available in participating Starbucks stores. For more information about Starbucks Cards, please visit www.starbucks.ie/starbucks-card. The registration process may require that you provide the following information: username, password, email address (required in order to receive all eligible Rewards), Starbucks Card number, and card security code (CSC), birthday, name, and marketing preferences. All of your Starbucks Cards can be activated and registered for use in Starbucks Rewards, but you may only have one (1) account that is personal to you.

There are two levels of benefits in Starbucks Rewards depending on the number of Stars that you accumulate in your account. By creating an account, and activating and registering a Starbucks Card, you will be automatically enrolled in Starbucks Rewards at Green Level. Earn at least four hundred and fifty (450) Stars within a twelve-month period following your enrolment date and you will proceed to Gold Level.

To maintain Gold Level benefits, you must earn at least four hundred and fifty (450) new Stars during the twelve-month period following the date you reached Gold Level.

 

GREEN LEVEL

Opening an account and activating and registering your Starbucks Card automatically enters you into “Green Level” of Starbucks Rewards and entitles you to receive:

The ability to earn free drinks:

Once you have entered Green Level and earned one hundred and fifty Stars (150), you will have the option of redeeming those Stars for a free barista-prepared drink of your choice at participating Irish Starbucks stores (“Free Drink Reward”), with such Stars being deducted from your Starbucks account at the point of redemption. You will continue to accrue Stars with each purchase (three (3) Stars for each €1 spent) until you choose to exchange your Stars for a Free Drink Reward (each additional accrual of 150 Stars will entitle you to a Free Drink Reward). You must present your registered Starbucks Card or digital card to the barista at a participating Irish Starbucks store in order to redeem your Free Drink Reward. If you have provided Starbucks with a current, valid email address, you will receive a reminder email from Starbucks approximately twenty-four (24) hours after earning your 150th Star indicating that your Free Drink Reward is available for use. You can also view and track your Stars on www.starbucks.ie/account.

News and Offers:

News and offers will be distributed by email, so you need to opt-in to receive promotional and marketing emails from Starbucks and provide a valid email address in order to receive them.

Additional personalised offers and coupons:

Additional personalised offers and coupons are distributed by email, so you need to opt-in to receive promotional and marketing emails from Starbucks and provide a valid email address in order to receive them.

 

GOLD LEVEL

When you have been awarded four hundred and fifty (450) Stars within a consecutive 12 month period or less, your account will be upgraded to “Gold Level”. At Gold Level you will receive the following benefits on your account:

  • All Green Level benefits (as listed above)
  • Free syrups to add to your chosen beverage. Syrups: Caramel syrup (regular or sugar free), Vanilla syrup (regular or sugar free), Hazelnut syrup (regular or sugar free), Almond syrup, Cinnamon syrup, Peppermint syrup and Simple Syrup. Our LTO (limited time offer) beverages will not be part of this offer or the ability to ‘add’ the syrup of an LTO to another beverage.
  • Extra shots of espresso are free to add to your chosen beverage
  • Top your beverage with whipped cream for free
  • A combination of the above free extras added to your beverage is also acceptable, for example order your vanilla latte with an extra shot of espresso, pay with your Starbucks card and get the vanilla and the extra shot for free
  • The award of a coupon on your birthday, entitling you to a Free Drink Reward of your choice at participating Irish Starbucks stores. This coupon will remain valid for 30 days from the date of issue, at which point it will expire if not redeemed.

 

Refer A Friend 

These terms and conditions apply to your access to, and participation in, the Starbucks® Rewards Refer A Friend programme which in Republic of Ireland is operated by EE Group Limited or its affiliated companies (collectively, “Starbucks®”) (the “Programme”). These terms and conditions do not alter in any way the terms or conditions of any other agreement you may have with Starbucks® for products, services or otherwise including the Starbucks® Rewards Terms and Conditions 

ELIGIBILITY 
The Programme is open to all registered users using the Starbucks® Ireland Mobile App (“App”) who may refer their friends from time to time (the "Referrer"). The friend referred by a Referrer must: (i) not be a current member of Starbucks Rewards®; (ii) have a valid email address to sign up to an account; and, (iii) sign up to the Ireland App. Note email addresses associated with any other Starbucks® account in another country will not be valid. A Referrer can only refer a friend who is going to register on the Irish Starbucks App. This Programme is not targeted towards, nor intended for use by, anyone under the age of 18.

REFER A FRIEND PROGRAMME AND PROCESS QUALIFYING FOR A REFER A FRIEND REWARD
To refer a friend a Referrer must share their unique referral code with their friend which can be located in the Referrer's App. 

To qualify for a reward the friend must have:

  1. downloaded the Starbucks App.
  2. successfully registered for an account and during the registration process inputted the Referrer's referral code into the relevant field headed "Referred by a friend?"; and
  3. made a completed purchase of one 'handcrafted drink' by: (i) making a purchase with a Starbucks Card in the App; (ii) paying with another payment method through the App; or (iii) by scanning or swiping your Starbucks Card or App (or digital membership barcode at the till) and then paying with cash, credit card, debit card or mobile wallet.

Once the friend has completed the steps above the Referrer and their friend will each be awarded 75 Stars into their account towards a reward. Stars are automatically added to the relevant accounts within twenty-four (24) hours of the eligible purchase. Each Star has an individual expiration date of two (2) years from the date awarded to your account. If the Stars do not appear within 24 hours, please contact our support team (details below). Stars are non-transferable and cannot be exchanged for cash or other substitutes.

REFER A FRIEND PROGRAMME LIMITS
A Referrer may refer an unlimited number of referrals under the Programme but will only be rewarded for 12 within 12 month period. If a Referrer exceeds this limit, they will not be eligible for any Stars, but the friend will still be awarded the Stars. Rewards renew every 12 months. A Referrer can access the App to see the number of successful referrals. 

PROHIBITED CONDUCT
Neither the Referrer nor the friend may engage in any behavour intended to game or abuse the Programme. This includes but is not limited to,: (i) creating a fake account; (ii) referring themselves using alternate email addresses; and (iii) using bots or automated systems to generate referrals. If the Referrer or friend are found to be in violation of these terms each will be disqualified from the Programme at Starbucks' sole discretion, and any pending Stars or rewards will be forfeited.

MISCELLANEOUS
By participating in this Programme, as a Referrer or a friend you agree to these terms and conditions. You can read our privacy policy here https://www.starbucks.ie/privacy-statement. 

Any changes or modifications will be effective upon posting the revisions to www.starbucks.ie. Your continued participation in the Programme will confirm your acceptance of such changes or modifications; therefore, you should review these terms and conditions and applicable policies frequently to understand the terms and conditions that apply to the Programme. If you do not agree to the amended terms, you must stop participating in the Programme. 

Starbucks reserves the right to change, modify, discontinue or cancel the Programme and/or these terms and conditions or any policy, FAQ, or guideline pertaining to the Programme, at any time and in its sole discretion. If the terms are amended, all referrals made prior to the change will be honoured under the terms that were in effect at the time of the referral.

Any dispute arising from these terms and conditions or your access to or participation in the Programme will be governed by the laws of the Republic of Ireland. 

If any provision or part of a provision of these terms and conditions is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these terms and conditions and does not affect the validity and enforceability of any remaining provisions.

 

MISCELLANEOUS

There are no membership fees associated with Starbucks Rewards. Stars or coupons accumulated under the programme have no cash value and cannot be redeemed for cash.

Your Stars, benefits, registered Starbucks Card(s), and your account under the Starbucks Rewards programme are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others.

Starbucks Rewards benefits are available at participating UK and Irish stores and are subject to change. Starbucks reserves the right to terminate your account and/or your participation in Starbucks Rewards if Starbucks believes that you have violated these Terms and Conditions or that the use of your account is unauthorised, fraudulent or otherwise unlawful or in violation of these Terms and Conditions.

Starbucks also reserves the right to “unregister” and make ineligible for the Starbucks Rewards programme any Starbucks Card that has been inactive for two consecutive years. Inactive is defined as no purchase activity.

Starbucks reserves the right to terminate, discontinue, cancel or amend the Starbucks Rewards programme at any time and in its sole discretion without notice to you. The above terms are governed by the laws of Republic of Ireland.

 

For any questions or further information, please contact our support team at [email protected]